Vacancies

Employee Services Officer

• Newly created opportunity to join our customer-focused team
• Front-line contact for HR related enquiries
• Varied work with wide-ranging responsibilities

The role

• Full Time, Fixed Term (up to 12 months)
• Level 5 - $81,999 to $89,521 p.a. (plus 17% superannuation)
• Bathurst or Wagga Wagga

Are you passionate about delivering a high-quality employee experience? Join our dynamic team as an Employee Services Officer, where you will play a crucial role in managing enquiries, resolving issues, and supporting the employee lifecycle. This includes handling employment records, salary and leave administration, and ensuring compliance with the Enterprise Agreement and relevant legislation. You will also contribute to continuous improvement initiatives, enhancing service delivery and supporting business process improvements.

We are looking for an individual to join our established team of HR professionals to deliver high-quality customer service to our staff. Ideally, we need someone with previous experience working in a high administrative processing environment. Candidates with backgrounds as HR Generalists, HR Administrators, HR Coordinators, or recent graduates would be particularly well-suited for this role.

If you have a passion for providing exceptional support, a keen eye for detail, and a proactive approach to problem-solving, we would love to hear from you. 

About you

• Proven experience in Human Resources or a related field
• Excellent customer service and communication skills
• Proficiency in using HR systems and/ or other relevant software
• Ability to handle and work in a confidential work environment
• Strong problem-solving and organisational skills

About us

We are a university of the land and people of our regions. True to the character of regional Australia we have gumption, we have soul and we collaborate with others. We develop holistic, far-sighted people who help their communities grow and flourish.

The Wiradjuri phrase yindyamarra winhanganha means the wisdom of respectfully knowing how to live well in a world worth living in. This phrase represents who we are at Charles Sturt University – our ethos. It comes from traditional Indigenous Australian knowledge, but it also speaks to the mission of universities – to develop and spread wisdom to make the world a better place.

Harnessing technology, we thrive as a distributed yet connected community, welcoming and engaging with people across Australia and the world.

Learn more about the Division of People and Culture here.

Visit our website to learn about our great range of employee benefits.

Charles Sturt University is committed to building a diverse workforce as shown through our Athena Swan Bronze Award, our Australian Workplace Equality Index Bronze Award and our membership of a range of diversity focused organisations including Diversity Council Australia and Pride in Diversity. We encourage applications from First Nations people, carers, people from culturally and linguistically diverse backgrounds, people with disability, neurodivergent people, and people of all age groups, genders and sexualities for all roles.

To apply

Click the Apply button and complete your application online, submit a “statement of suitability” demonstrating your skills, knowledge and/or experience relevant to the position (referencing the selection criteria in the position description) and upload your CV. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Further information

Additional information is available in the position description or by contacting:

Josh Worthy | Acting, Director People Operations | jworthy@csu.edu.au  

Closing Date: 11pm, 20 July 2025

Advertised: 04 Jul 2025 09:00 AM - AUS Eastern Standard Time
Applications close: 20 Jul 2025 11:00 PM - AUS Eastern Standard Time