Vacancies

Coordinator, First Nations Tutor Program - Identified

Reference no: 497961
Work type: Continuing - Full Time
Location: Albury-Wodonga, Bathurst, Dubbo, Orange, Port Macquarie, Wagga Wagga
Categories: Indigenous Identified, Student Services

• Join a University with a strong commitment to improving First Nations student outcomes 
• Dynamic, creative team with a commitment to driving results through collaboration with First Nations communities and organisations
• Choose your location of Albury, Bathurst, Dubbo, Orange, Port Macquarie or Wagga Wagga Campus
• Permanent role with an attractive salary plus 17% superannuation

The role

• Continuing, Full Time
• Level 7 - $98,467 to $107,591 pa (plus 17% superannuation)
• Albury-Wodonga, Bathurst, Dubbo, Orange, Port Macquarie or Wagga Wagga

As Coordinator, First Nations Tutor Program you will support the delivery of tutor services for First Nations students, to contribute to their success in university study.  You will embody the University's values in behaviour and decision-making, while encouraging inclusivity and collaboration to foster a safe and respectful work environment. You will promote inclusivity and coordinate a collaborative team delivering high quality support to students.  Your excellent communication skills will facilitate the coordination the First Nations Tutor Program for the campus, liaising across departments bringing people together and building effective relationships that deliver the desired results. Your organisation skills will deliver effective management of resources and detailed reporting on student engagement.  You value a work environment that welcomes the expression of opinions and respond to audiences with credibility. You thrive in an organisation that sets demanding goals, values hard work, provides developmental opportunities and supports progression within the organisation. Ideally you understand the needs of First Nations students in a university environment.

Your personal circumstances enable you to travel to multiple campuses across NSW, stay overnight where necessary, and to be rostered to work within the hours of 7am and 7pm according to student needs.

You will be responsible for: 

• Coordination of the First Nations Tutor Program, ensuring timely delivery of strengths-based services and efficient processes and systems. 
• Making recommendations and assisting in providing expert input into the design of student success services for commencing students informed by best practice.
• Maintaining strong relationships across Faculties and Divisions to ensure transparency, sharing of information and collaborative approaches to support positive student outcomes for commencing students.
• Providing leadership to a team of student-facing tutors by developing a workplace culture that is focused on quality service delivery, continuous improvement, measurable outcomes (including student success and retention, student experience, and growth in student uptake), and is collaborative, inclusive, and adaptable to change.
• Assisting the Manager, First Nations Student Services to manage the funds, resources and activities associated with the program in ways that ensure that practices and processes are appropriate and compliant with relevant regulations, policies and strategies.
• Assisting the Manager, First Nations Student Services with the coordination of operational reporting including the capture and evaluation of relevant learner engagement metrics and student satisfaction.
• Actively engaging in the broader working and achievement of the goals of the Division of Student Success, including attendance and participation in meetings, involvement in projects, preparation of reports and presentations, and participation in collaborative initiatives with team members and colleagues from the broader Charles Sturt community.

About you

Essential criteria:

• Identify as an Indigenous Australian; demonstrate a level of knowledge and understanding of Indigenous Australian cultures and societies appropriate to the position including lived experience and understanding of the issues affecting people in contemporary Australian society and the diversity of circumstances of Aboriginal and Torres Strait Islander people. 
• Demonstrated leadership skills with experience in leading, motivating, engaging, and managing diverse stakeholders to produce positive program outcomes, collaborate effectively with other work teams.
• Evidence of the delivery of high-quality services for First Nations clients or customers, within a wider service delivery context.
• Strong technology skills and knowledge with demonstrated capacity to effectively utilise the online environment for the delivery of services.
• Highly developed interpersonal and communication skills, including excellent writing, negotiation and presentation skills.
• Demonstrated excellence in the use of inclusive approaches to the provision of services, based upon a thorough understanding of the needs of First Nations people, relevant to the service delivery context. 

Qualifications:

• A degree in a relevant discipline with 4 or more years' subsequent relevant experience; or extensive experience and management and or specialist expertise; or an equivalent level of knowledge gained through any other combination of education, training and/ or experience.

About us

We are a university of the land and people of our regions. True to the character of regional Australia we have gumption, we have soul and we collaborate with others. We develop holistic, far-sighted people who help their communities grow and flourish. The Wiradjuri phrase yindyamarra winhanganha means the wisdom of respectfully knowing how to live well in a world worth living in. This phrase represents who we are at Charles Sturt University – our ethos. It comes from traditional Indigenous Australian knowledge, but it also speaks to the mission of universities – to develop and spread wisdom to make the world a better place. Harnessing technology, we thrive as a distributed yet connected community, welcoming and engaging with people across Australia and the world.

Learn more about the Division of Student Success here.

Visit our website to learn about our great range of employee benefits.

This is an identified Aboriginal or Torres Strait Islander position under section 14 of the NSW Anti-Discrimination Act, 1977. Please be aware you may be asked to provide confirmation of Indigenous Australian Identity.

How to apply and further information

Charles Sturt University is partnering with Yilabara Solutions. To be considered for this opportunity, please apply through SEEK using the below links, submitting your current resume and a cover letter addressing the essential criteria stated that demonstrates how you meet the role requirements.

• Albury-Wodonga - https://www.seek.com.au/job/81667665
• Bathurst / Dubbo / Orange - https://www.seek.com.au/job/81668308
• Port Macquarie - https://www.seek.com.au/job/81668355
• Wagga Wagga - https://www.seek.com.au/job/81668383

Additional information is available in the Position Description or by contacting:

Matthew Clarke | Yilabara Solutions | Ph: 0428 441 400

Closing Date: 10:00 am, 10 February 2025

Advertised: 29 Jan 2025 09:00 AM - AUS Eastern Daylight Time
Applications close: 10 Feb 2025 10:00 AM - AUS Eastern Daylight Time