Charles Sturt University

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Senior Manager, Student Success Services

Reference no: 497841
Work type: Continuing - Full Time
Location: Albury-Wodonga, Bathurst, Dubbo, Orange, Port Macquarie, Wagga Wagga
Categories: Student Services

  • Step into a dynamic leadership role and work collaboratively across the university
  • Empower your team to deliver impactful support and positive student outcomes
  • Innovate and implement cutting-edge solutions to enhance student success services

The role

  • Full Time, Continuing
  • Level 9 - $128,874 to $136,173 pa (plus 17% superannuation)
  • Albury-Wodonga, Bathurst, Dubbo, Orange, Port Macquarie or Wagga Wagga campus

As Senior Manager, you will play a pivotal role in driving student success at Charles Sturt University through overseeing the delivery of innovative, strengths-based services and programs. You will inspire a culture of continuous improvement, enhance awareness and promote participation in the services and programs delivered by the Student Success Services team.

In this role, you will also provide effective advice on supports embedded in curriculum for diverse student cohorts, lead process improvements and utilise data to inform service design and assist with strategic proposals.

About you

  • Outstanding leadership skills, including experience managing and inspiring staff to deliver positive student outcomes
  • Extensive background in education, including navigating complex educational settings
  • Demonstrated ability to develop innovative educational support solutions
  • Exceptional communication and interpersonal skills to build and foster positive stakeholder relationships

About us

We are a university of the land and people of our regions. True to the character of regional Australia we have gumption, we have soul and we collaborate with others. We develop holistic, far-sighted people who help their communities grow and flourish. The Wiradjuri phrase yindyamarra winhanganha means the wisdom of respectfully knowing how to live well in a world worth living in. This phrase represents who we are at Charles Sturt University – our ethos. It comes from traditional Indigenous Australian knowledge, but it also speaks to the mission of universities – to develop and spread wisdom to make the world a better place. Harnessing technology, we thrive as a distributed yet connected community, welcoming and engaging with people across Australia and the world.

Learn more about the Division of Student Success here.

Visit our website to learn about our great range of employee benefits.

Charles Sturt University is committed to building a diverse workforce as shown through our Athena Swan Bronze Award, our Australian Workplace Equality Index Bronze Award and our membership of a range of diversity focused organisations including Diversity Council Australia and Pride in Diversity. We strongly encourage applications from First Nations people, carers, people from culturally and linguistically diverse backgrounds, people with disability, neurodivergent people, and people of all age groups, genders and sexualities for all roles.

To apply

Click the Apply button and complete your application online, submit a “statement of suitability” demonstrating their skills, knowledge and/or experience relevant to the position (referencing the selection criteria in the position description) and upload your CV. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Please note notifications regarding the outcome of applications and interviews for this position will occur in January 2025.

Further information

Additional information is available in the Position Description or by contacting:

Alice Coomans | Director, Student Skills | Dir-StudentSkills@csu.edu.au | Ph: (02) 63386251

Closing Date: 11 pm, 12 December 2024

Advertised: - AUS Eastern Daylight Time
Applications close: - AUS Eastern Daylight Time