• Lead and develop a reception team supporting dental care and student learning
• Shape a welcoming patient experience and improve day-to-day clinic operations
• Enjoy a varied, hands-on leadership role with great staff benefits

The role

• Full Time, Continuing - 35 hours per week
• Level 5 - $84,869 to $92,654 pa (plus 17% superannuation)
• On-site, Wagga Wagga Dental and Oral Health Clinic based role

Lead our reception team to create a welcoming patient experience across the Dental and Oral Health Clinics. Work closely with clinicians and students to support quality dental care and student learning.

Develop staff, coordinate rosters and oversee appointments, patient accounts and billing, while providing hands-on reception support when needed.

Help shape better ways of working, resolve patient concerns and guide staff in using the patient management system, keeping patient records accurate and confidential.

About you

• Relevant qualifications, skills and/or experience in reception, administration or customer service.
  Experience in clinical reception or administration, including leading and developing a team through change.
• Strong organisational and financial skills to manage priorities, patient accounts and reconciliations.
• Knowledge of patient management and appointment systems, with the ability to train others.
• Effective communication, problem-solving and complaint resolution skills, with accuracy and commitment to privacy and compliance.

About us

We are a university of the land and people of our regions. True to the character of regional Australia we have gumption, we have soul and we collaborate with others. We develop holistic, far-sighted people who help their communities grow and flourish.

The Wiradjuri phrase yindyamarra winhanganha means the wisdom of respectfully knowing how to live well in a world worth living in. This phrase represents who we are at Charles Sturt University – our ethos. It comes from traditional Indigenous Australian knowledge, but it also speaks to the mission of universities – to develop and spread wisdom to make the world a better place.

Harnessing technology, we thrive as a distributed yet connected community, welcoming and engaging with people across Australia and the world.

Learn more about the Dental and Oral Health Clinic here.

Visit our website to learn about our great range of employee benefits.  

Charles Sturt University is committed to building a diverse workforce as shown through our Athena Swan Bronze Award, our Australian Workplace Equality Index Bronze Award and our membership of a range of diversity focused organisations including Diversity Council Australia and Pride in Diversity. We encourage applications from First Nations people, carers, people from culturally and linguistically diverse backgrounds, people with disability, neurodivergent people, and people of all age groups, genders and sexualities for all roles.

To apply

Click the Apply button and complete your application online, submit a “statement of suitability” demonstrating your skills, knowledge and/or experience relevant to the position (referencing the selection criteria in the position description) and upload your CV. If you experience difficulties applying online or for further information on completing the application process, please visit our how to apply page or contact us.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Disclosure Requirement

Applicants may be required to disclose information relating to gender-based violence allegations or findings as part of the University's recruitment and screening processes. 

Further information

Additional information is available in the position description or by contacting:

Job specific enquiries: Kate Giles | Business Manager | BusinessManager-DOHC@csu.edu.au

Closing Date: 11pm, 26 November 2026