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Communications and Change Lead

Reference no: 498616
Work type: Fixed Term - Full Time
Location: Other, Albury-Wodonga, Bathurst, Dubbo, Orange, Port Macquarie, Wagga Wagga
Categories: Management

  • Attractive salary benefits and flexible working arrangements
  • Work in a dynamic, collaborative environment with experienced professionals
  • Support transformation that impacts students, staff and future generations

The role

  • Full Time, Fixed Term (until December 2026)
  • Level 10 - $142,137 to $150,720 pa (plus 17% superannuation)
  • Albury-Wodonga, Bathurst, Dubbo, Orange, Port Macquarie or Wagga Wagga. Other locations / remote working within Australia considered.

As the Communications and Change Lead, you will provide strategic leadership for the Student Management Transformation Program, shaping how staff, students, and stakeholders navigate this significant organisational shift. You will deliver clear, targeted, and influential communication and change strategies that build confidence, strengthen engagement, and drive effective adoption. Positioned at the centre of transformation, you will partner closely with stakeholders to minimise resistance and embed new capabilities that support long‑term organisational success.

About you 

  • Strong change management expertise, ideally within Higher Education
  • Experienced within multi‑channel communication campaigns
  • Proven team leadership and capability building relating to change and communication
  • High level interpersonal and influencing skills with demonstrated stakeholder engagement ability
  • Risk and compliance aware within a complex environment

About us  

We are a university of the land and people of our regions. True to the character of regional Australia we have gumption, we have soul and we collaborate with others. We develop holistic, far-sighted people who help their communities grow and flourish.

The Wiradjuri phrase yindyamarra winhanganha means the wisdom of respectfully knowing how to live well in a world worth living in. This phrase represents who we are at Charles Sturt University – our ethos. It comes from traditional Indigenous Australian knowledge, but it also speaks to the mission of universities – to develop and spread wisdom to make the world a better place.

Harnessing technology, we thrive as a distributed yet connected community, welcoming and engaging with people across Australia and the world.

The objectives of the Student Management Transformation Project are to implement the TechnologyOne Student Management System as part of a major transformation project to create a student-centric ecosystem that delivers a personalised, streamlined experience. This initiative will modernise our student management infrastructure and practices, enhance staff and student experiences, improve operational efficiency while ensuring compliance, and drive broader organisational change aligned with our long-term vision.

Visit our website to learn about our great range of employee benefits.

Charles Sturt University is committed to building a diverse workforce as shown through our Athena Swan Bronze Award, our Australian Workplace Equality Index Bronze Award and our membership of a range of diversity focused organisations including Diversity Council Australia and Pride in Diversity. We encourage applications from First Nations people, carers, people from culturally and linguistically diverse backgrounds, people with disability, neurodivergent people, and people of all age groups, genders and sexualities for all roles.

To apply  

Click the Apply button and complete your application online, submit a “statement of suitability” demonstrating your skills, knowledge and/or experience relevant to the position (referencing the selection criteria in the position description) and upload your CV. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.

This position is available as a fixed term appointment or, for eligible employees, as a secondment.

To be eligible for a secondment, you must have completed probation. We encourage you to make your current manager aware before applying for a secondment opportunity.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Further information  

Additional information is available in the position description or by contacting:

Rachael Lamb | Director, Business Transformation (Student Management) | rlamb@csu.edu.au

Closing Date: 11pm, 28 January 2026

Advertised: - AUS Eastern Daylight Time
Applications close: - AUS Eastern Daylight Time