Charles Sturt University

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Intake and Triage Counsellor

Reference no: 498601
Work type: Continuing - Part Time
Location: Bathurst, Port Macquarie, Wagga Wagga
Categories: Internal Audit/Risk Management, Customer Service

  • Make a meaningful and positive impact on students' lives
  • Enjoy flexible working arrangements that support a healthy work-life balance
  • Thrive in a dynamic, purpose-driven, and collaborative team

The role

  • Part Time (28 hours per week), Continuing
  • Level 7 - $81,136 to $88,655 pa (plus 17% superannuation)
  • Bathurst, Port Macquarie or Wagga Wagga

As the Intake and Triage Counsellor, you will deliver counselling to students across face-to-face, phone, and online sessions, supporting their wellbeing, resilience, and sense of belonging throughout their university journey. You will also collaborate with stakeholders to strengthen student support programs and contribute to a safe, inclusive, and engaging campus environment.

About you 

  • Qualified professional with a psychology or social work degree and registration (AHPRA/AASW), backed by substantial applied experience.
  • Inclusive practitioner who understands the diverse needs of students within the contemporary tertiary education sector.
  • Proficient in administration and record‑keeping, with confident use of technology and systems
  • Excellent verbal and written communication skills

The appointment is conditional upon the successful applicant producing, satisfying and maintaining a “Working with Children Check”, in accordance with the Commission for Children and Young People Act (NSW).

About us 

We are a university of the land and people of our regions. True to the character of regional Australia we have gumption, we have soul and we collaborate with others. We develop holistic, far-sighted people who help their communities grow and flourish.

The Wiradjuri phrase yindyamarra winhanganha means the wisdom of respectfully knowing how to live well in a world worth living in. This phrase represents who we are at Charles Sturt University – our ethos. It comes from traditional Indigenous Australian knowledge, but it also speaks to the mission of universities – to develop and spread wisdom to make the world a better place.

Harnessing technology, we thrive as a distributed yet connected community, welcoming and engaging with people across Australia and the world.

The Division of Safety, Security, and Wellbeing (DSSW) is dedicated to fostering a safe, healthy, and inclusive environment for all students, staff, and visitors. Working collaboratively with faculties and divisions, DSSW enhances the overall university experience by ensuring holistic support for both students and staff.

Visit our website to learn about our great range of employee benefits.

Charles Sturt University is committed to building a diverse workforce as shown through our Athena Swan Bronze Award, our Australian Workplace Equality Index Bronze Award and our membership of a range of diversity focused organisations including Diversity Council Australia and Pride in Diversity. We encourage applications from First Nations people, carers, people from culturally and linguistically diverse backgrounds, people with disability, neurodivergent people, and people of all age groups, genders and sexualities for all roles.

To apply 

Click the Apply button and complete your application online, and address the selection criteria in the position description and upload your CV. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Further information  

Additional information is available in the position description or by contacting:

Melinda Green | Associate Director, Safe and Respectful Communities | mabdulrahim@csu.edu.au

Closing Date: 11pm, 1 February 2026

Advertised: - AUS Eastern Daylight Time
Applications close: - AUS Eastern Daylight Time